Data retention and deletion policy
This written policy states why each information category exists, how long it is kept, what ends the retention period, and how deletion continues through short-lived backups. It is part of the StarSeeker Privacy Policy.
Effective July 10, 2026
Star Seeker Games, a DBA of Bare Getaways LLC maintains this policy for playstarseeker.com. It covers guardian account information, child-profile and learning information, security records, billing references, support correspondence, and application backups.
StarSeeker does not retain child information indefinitely. A category is kept only while its stated product, security, legal, or guardian-request purpose remains necessary.
Purpose and business need: Authenticate the adult, operate the family account, preserve the privacy choices that authorize child-profile use, and provide account support.
Deletion timeframe or trigger: Kept while the family account is active. Active account records are deleted when verified account closure completes, except for the narrow legal, security, and trial-eligibility records described below.
Purpose and business need: Select reading activities, preserve game progress, adapt support, and show the guardian what the child practiced.
Deletion timeframe or trigger: Kept only while the guardian maintains the child profile and family account. Deleted when the guardian deletes the profile or closes the family account. StarSeeker does not keep a separate advertising or analytics copy.
Purpose and business need: Not applicable in public family play.
Deletion timeframe or trigger: Not collected or retained. Public family accounts cannot upload child audio through the speech routes and cannot enable microphone retention.
Purpose and business need: Keep the guardian or selected child signed in and support password recovery.
Deletion timeframe or trigger: Sessions end at logout, expiry, password/security revocation, child-session replacement, or account deletion. Supabase controls one-time verification and recovery-link expiry; used or expired links cannot be used as a lasting credential.
Purpose and business need: Provide the trial, subscription, billing portal, cancellation, receipts, charge support, and payment-fraud protection.
Deletion timeframe or trigger: Active billing references are removed or detached during account deletion. Stripe retains transaction records for its legal and financial obligations. StarSeeker retains only records reasonably required for accounting, disputes, security, and one-trial-per-family enforcement, then deletes or de-identifies them when that need ends.
Purpose and business need: Resolve the request, document the response, and prevent an unauthorized disclosure or deletion.
Deletion timeframe or trigger: Normally deleted within 24 months after the request is resolved. A message may be kept longer only while a legal obligation, active dispute, fraud investigation, or security incident requires it.
Purpose and business need: Recover from a service failure or corrupted database.
Deletion timeframe or trigger: Root-only application backups are automatically aged out so none remains longer than 14 days. Provider infrastructure backups follow the provider cycle and are used only for disaster recovery. Completed deletion requests must be reapplied before a restored service resumes.
A verified guardian may review or correct the child profile and family settings, request an export, delete a child profile, refuse further collection, or close the family account. Use the in-account controls or email support@playstarseeker.com from the guardian account address. StarSeeker verifies the requester before disclosing or deleting child information.
Read the Privacy Policy for collection and provider details and the Children's Privacy Notice for the direct guardian-facing summary.